News & Events News

i-Fundi sponsored Human Capital Report launched
The Human Capital Focus Report sponsored by i-Fundi provides all the latest data and business intelligence related to the human capital aspect of the South African contact centre industry. With extensive reviews of vital topics such as the right sourcing, training, development, recognition, reward and wellbeing of staff, this report will give you and your management teams the vital information, trends and insights that will be necessary for you to make astute, knowledge-based decisions in 2010 and beyond. Order Now 

i-Fundi learner on 94.7 FM

When 94.7 FM’s Darren Whackhead Simpson made a prank call to Multichoice’s call centre, it was i-Fundi learner Dikeleti Seleko who remained unrattled and handled the call with aplomb. Stefan Lauber, the Managing Director of i-Fundi says:” We are very proud of her. She proves what over half of South African contact centres already know, namely that learnerships are a great way to develop quality people. Learners are an ideal solution for even the most challenging positions, such as those in the digital broadcasting industry.” To listen to the podcast, click here...

i-Fundi a Level Two BBBEE contributor

i-Fundi has just received a AAA, Level 2 BBBEE rating. Fariba says: “ Given our commitment to empowering people, it is not surprising that we have received the second highest possible score” . Anyone doing business with i-Fundi can now claim 135% of their spending with i-Fundi as part of their procurement score.  Download our Empowerdex (BBBEE) certificate here.

i-Fundi wins National Award

i-Fundi did shine again at these years National BPeSA Awards. i-Fundi, won the award for “Best Non-technical, Internal Innovation” for its i-FundiWorx monitoring and evaluation system, that ensures that i-Fundi consistently achieves the 100-90-80-70 standard for which is has become renowned.

BPeSA Supervisor Programme in KZN,
 

i-Fundi has just completed a contact centre supervisor development programme on behalf of BPeSA in Kwa-Zulu Natal. Selected from amongst a large number of  training providers by BPeSA, i-Fundi’s programme exceeded everyone’s expectations. All delegates could demonstrate a measurable improvement in performance amongst their team members. As Jackie Smith, the project leader, put it: “ It just shows i-Fundi’s training works.”

i-Fundi Mature Provider Status

The Services SETA has  granted i-Fundi the highest possible status that a training provider can attain. i-Fundi is now fully-accredited, or as the Services SETA calls it, a mature training provider. This status has been awarded after the Services SETA confirmed that i-Fundi meets all set quality standards. It confirms what our clients have known for a long-time, i-Fundi produces results that satisfy both the learners and their employers.