Fast Track Skills Programmes

With tight budgets, companies cannot afford to have staff out of the workplace for extended periods.

The Fasttrack Skills Programmes are designed to impart the most essential skills, in the shortest amount of time with the greatest impact at work: quick, efficient and effective.

Our programmes focus on providing the human interaction and computer skills needed to connect with customers and staff.

Most of our programmes are between 1 and 2 days in duration. They are modular and can be combined to go into greater depth or breadth. Each participant receives a comprehensive study guides, pre- and post- assessments and quick reference guides. Our facilitators are experts in their field.

In summary, our Fast Track Skills Programmes are ideal for those companies who cannot afford to take their staff out of the workplace for prolonged periods and who have a limited training budget.

To find out more, call the i-Fundi sales office on 011 290 5900 or click here to complete an information request form.

Computer Training
  • Microsoft Office Foundation
  • Microsoft Office Intermediate
  • Microsoft Office  Advanced

 

Work Readiness
  • Teamwork
  • Communications in the Workplace
  • Accent Neutralisation
  • Cultural Acclimatisation
  • Business Ethics for the Office
  • Business Etiquette - Gaining That Extra Edge
  • Entering the World of Work
  • Getting Your Job Search Started
  • Mastering the Interview
  • Creating a Dynamite Job Portfolio
Administration
  • Skills for the Administrative Assistant
  • The Minute Taker's Workshop

 

Customer Interactions
  • Telephone Etiquette
  • Making and Receiving Calls
  • Telesales
  • Making Target
  • Customer Service and Communication Skills
  • Call Center Training - Sales and Customer Service Training for Call Center Agents
  • Telemarketing - Using the Telephone as a Sales Tool
  • CRM - An Introduction to Customer Relationship Management
  • Customer Service Training - Critical Elements of Customer Service
  • Customer Service Training - Managing Customer Service
Sales
  • Prospecting for Leads like a Pro
  • Dynamite Sales Presentations
  • Overcoming Objections to Nail the Sale
  • Selling Smarter
  • Core Negotiation Skills - A One Day Primer
  • Negotiating for Results
  • Building Relationships for Success in Sales
Marketing
  • Branding: Creating and Managing Your Corporate Brand
  • Marketing and Sales
  • Conference and Event Management
Finance
  • Accounting Skills for New Supervisors
  • Budgets and Managing Money
  • Fundamental Mathematics
Project Management
  • Advanced Project Management
  • Current Project Management Techniques to Increase Effectiveness - A One Day Primer
  • Effective Planning and Scheduling
  • Intermediate Project Management
  • Project Management Fundamentals
  • Project Management Training - Understanding Project Management
  • Risk Management
Change Management
  • Change Management - Change and How to Deal With It
  • Secrets of Change Management - A One Day Primer
Emotional Intelligence & Well-being
  • Emotional Intelligence (One Day)
  • Emotional Intelligence (Three Days)
  • Building Your Self Esteem and Assertiveness Skills
  • Stress Relief and Stress Reduction - A One Day Primer
  • Stress Management
  • Conflict Resolution - A One Day Primer
  • Conflict Resolution - Getting Along In The Workplace
  • Conflict Resolution - Dealing With Difficult People
  • Controlling Anger Before It Controls You - A One Day Primer
  • Anger Management - Understanding Anger
  • Introduction to Neuro Linguistic Programming
  • NLP Tools for Real Life
Leadership
  • Business Leadership - Becoming Management Material
  • Motivation Training - Motivating Your Workforce
  • Employee Accountability
  • Delegation - The Art Of Delegating Effectively
  • Meeting Management - The Art of Making Meetings Work
  • Building Better Teams
  • Team Building - Developing High Performance Teams
  • The ABC's of Supervising Others
  • The Professional Supervisor
  • Leadership Skills for Supervisors - Communication, Coaching, and Conflict
  • Coaching - A Leadership Skill
Human Resources
  • Human Resources Training - HR for the Non-HR Manager
  • Creating a Top-Notch Talent Management Program
  • Hiring for Success - Behavioral Interviewing Techniques
  • Onboarding – The Essential Rules for a Successful Onboarding Program
  • Orientation Handbook - Getting Employees Off to a Good Start
  • Generation Gap - Closing the Generation Gap in the Workplace
  • Business Succession Planning - Developing and Maintaining a Succession Plan
  • Diversity Training - Celebrating Diversity in the Workplace
  • Workplace Harassment - What It is and What to Do About It
  • Workplace Violence - How to Manage Anger and Violence in the Workplace
  • Bullying in the Workplace
  • Employee Dispute Resolution - Mediation through Peer Review
  • Tough Topics: Talking to Employees about Personal Hygiene
Learning
  • Advanced Skills for the Practical Trainer
  • Developing Your Training Program
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • The Practical Trainer
  • Train-the-Trainer - Inspire, Motivate and Educate - A One Day Primer
  • Using Activities to Make Training Fun
  • Coaching - A Leadership Skill
Personal Effectiveness
  • Personal Effectiveness
  • Problem Solving & Decision Making
  • Critical Thinking
  • Research Skills
  • Time Management - Get Organized for Peak Performance
  • Getting Stuff Done - Personal Development Boot Camp
  • Communication Strategies
  • Advanced Writing Skills
  • Business Writing That Works
  • Writing Reports and Proposals
  • Public Speaking - Presentation Survival School
  • Public Speaking - Speaking Under Pressure
  • Conquering Your Fear of Speaking in Public
Operational Management
  • Inventory Management - The Nuts and Bolts
  • Lean Process Improvement
  • Working Smarter - Using Technology to your Advantage
  • Safety in the Workplace
Performance Management
  • Balanced Scorecard Basics
  • Conducting Effective Performance Reviews
  • Performance Management - Managing Employee Performance